Warehouse Closure for our stock audit More info here

FAQs

Got a burning question? Why not check below to see if we’ve already answered it.

Q. How can I keep my new bag/case looking great?
We’re pleased you asked, because we’ve compiled a handy list of top care tips here.

Q. How can I pay?
We accept Laser (Irish Maestro), Master Credit Card, Master Debit Card, PayPal, UK Maestro, Visa Credit Card, Visa Debit Card, Visa Delta Card, Visa Electron.

Q. How much will delivery cost? All of our delivery rates can be found here.

Q. Why do I need to log in? You’ll be asked to log into your techair account to see the orders you’ve placed as well as their status.

Q. How can I return something? We hope you love our kit as much as we do, but if you don’t, we’ve made it easy to return your unwanted item. You can find our no-quibble returns policy here.

Q. Where can I find the ‘made in’ label? This label helps us identify a product, so if you’re returning a faulty item we’ll ask you to find it.

TYPE OF PRODUCT WHERE TO FIND IT
classic clam cases on the inside right, of the document slip pocket about 3 inches from the bottom
  messengers, briefcases, backpacks and trolley cases   on the inside, bottom right of the main compartment about 3 inches from the base
handled slipcases   fixed inside on the bottom right of the laptop compartment about 3 inches from the base  
neoprene slipcases immediately visible on the bottom right of the inside panel
camera and hard drive cases on the inside bottom right of the compartment
iPAD folio case under the product label

 

Phew, got it? OK.

Q. Are my bank details safe with you?
Yes, we can guarantee that they’re safe with us. Find out more about our privacy policy here.